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Welcome to Post Activity Assessment lecture: Health Communication – AKH – March 2018
Thank you for attending this educational activity. Remember, continuous professional development is key to success and professional excellence.
This test is composed of some questions based on the information provided to you during the activity.
You will have TWO attempts to complete this test.
The 30 minutes which will allow enough time to search for the correct answers
You must exceed the passing score (60%) in order to receive your certificate.
Health Communication – AKH 08/03
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Question 1 of 8
The goals of health communication areCorrectIncorrect
Question 2 of 8
Medical staff etiquette is paramount to communicating accurate information for an intended resultCorrectIncorrect
Question 3 of 8
Effective communication skills that DON’T serve scientific purposes include:CorrectIncorrect
Question 4 of 8
Communicating your needs to the pharmacist is important but it is not necessarily that they understand youCorrectIncorrect
Question 5 of 8
Assertiveness is the same as aggressivenessCorrectIncorrect
Question 6 of 8
Talking to the back of the pharmacist in a loud environment is a reasonable method for communicationCorrectIncorrect
Question 7 of 8
You should display the numbers not the percentages in order for patients or lay men to understandCorrectIncorrect
Question 8 of 8
Distressed patients are better to be ignored for they may disturb your time with other patientsCorrectIncorrect